Stoa takes pride in itself for providing a safe community with zero tolerance towards violence. All complaints involving violence must be dealt with by 911. The first breach of policy will result in an attempt for resolution, whereas the second breach will conclude in the completion of the member complaint form. This will later be dealt with by the Board of Directors.
All members have a priority over new applicants to internally transfer. A market rent transfer will not interfere with a rent geared to income transfer and vice versa. The move needs to be approved by the board, while members with conflicts that are unresolved might not be given the opportunity.
Each member is allowed a maximum of 3 non-caged, mobile pets within their unit. Stoa reserves the right to ask for vaccination papers and the right to disallow a pet that could be dangerous as well as act as a nuisance for other members here. each member is responsible for their own pets, this includes picking up after them and making sure they are secure at all times.
Each member is allocated 2 visitor parking permits, which costs $10.00 to be replaced if misplaced. if parked in the visitor area, the vehicle must display the permit. Members are responsible for alerting their visitors that a permit is mandatory to avoid being fined or towed.
Stoa is committed to providing excellent quality services that are accessible to all in a way that respects the principles of independence, dignity, equal opportunity and integration. The purpose of this policy is to ensure that Stoa's services are per the Accessibility for Ontarians with Disabilities Act.
The policy's goal is to ensure that petty cash payments are supported by proper documentation. The fund is $150.00, but must only be used with purchases not exceeding $50.00. A petty cash voucher is filled out if reimbursements of expenses are required. The funds are kept locked away in a safe by the property coordinator, who also approves if a fund needs to be replenished through a petty cash statement.
Nomination forms are distributed to gather nominees for the board of directors. Nominees later are asked to provide a picture of themselves alongside a biography to give the building an idea of who they are. At the annual general members meeting, the ballots are counted to decide on a board, who then all sign confidentiality agreements.
Balconies are only allowed to contain patio furniture or a barbeque. It will not be used as a storage unit as it results in a $50.00 fine. The furniture placed out can also not damage the concrete and must be laced on blunt tips or end caps. Carpets for balconies are allowed as long as it is not permanently installed and can be removed for the winter season.
Window air conditioners are NOT PERMITTED at Stoa. Only through-the-wall or portable air conditioners are permitted for use and installation at Stoa. Installation and removal of air conditioning units is the responsibility of the member, not Stoa staff.
Purchasing policy takes priority over the board's decisions regarding spending. Each year members approve an operating budget for the next fiscal year. the board is later sent a monthly budget control report, which compares budgeted expenses and income to actual expenses and income.
Stoa's approved paint colours will be supplied every five years on the anniversary of the member's move-in date with no labour granted. Paint that is left remaining must be returned to the office, while colours that are not stoa approved will not be supplied to members and must be purchased at the individual's own cost.
Bylaws will be posted soon!